POLICY
Shipping
rate
$1 - $19.99 = $7.25
$20 - $39.99 = $7.75
$40.00 - $59.99 = $8.75
$60.00 - $89.99 = $9.50
$90+ = FREE (standard ground shipping & single
address in US only!)
The above rate is for continental US addresses only. However we will ship to Alaska, Hawaii, Asia and Europe, just email for a quote on shipping. We do not ship to P.O. Boxes. All orders are shipped via UPS Ground or USPS Mail. Most items qualify for free Standard shipping for orders totaling $90 or more. This offer is based on the subtotal before taxes (RI 7%).
For express shipping, please email us at info@figmentsdesign.com and we will give you the best quote.
method
Shipping is via USPS or UPS Ground. We
will email you the confirmation number,
if applicable, when your order ships.
Delivery times will range from 1-7 days,
depending on your distance from Providence,
Rhode Island.
Return
Returns will be accepted within 10 days
of receipt for store credit
or exchange ONLY.
The item must be returned in original and unused condition and in original packaging. It must be well packed (additional packaging may be necessary) and insured for the full amount. A restocking fee may apply to any order not received in good condition. Please email or call 401-588-5180 for a return authorization.
All special orders and sale items are considered non-refundable. Any refund not approved beforehand is subject to a 15% restocking fee. Shipping cost are non-refundable and all costs for return shipment are the responsibility of the customer.
Damage claims on shipped items must be made within 48 hours of package arrival. Please inspect your purchases immediately upon receipt as no claims can be made after 48 hours.
Important: Upon placement of order, please check your confirmation email immediately to insure "ship to" address is correct. Should the address be incorrect, please contact Figments immediately. Once a package has been shipped, there will be a $15 redirect charge should the address need to be changed while in transit.